Where do I even begin? My fiance designed my engagement ring through Ada Diamonds. The process was absolutely seamless and no stone was unturned. Everything from 3D replicas, to a vast variety of options, to every questioned answered promptly and with knowledge.
The ring exceeded my every expectation and I get compliments on it every single time I wear it. After he proposed to he let me in on the e-mail conversations that took place between him and the team, such knowledge, and passion for the industry. Could not be happier with the entire process, start to finish. They even wrote a blog post about the process! -EB
I discovered Ada Diamonds while browsing online for engagement rings that used lab grown diamonds. I was hesitant at first as the whole process would essentially be online and I couldn't find any reviews on the company and they didn't have a Yelp page at the time. I decided to contact them anyways and I am very happy I did! Lindsay was the "Diamond Concierge" that assisted me through the entire process. She was extremely knowledgeable, super responsive to all my e-mail questions, and patiently explained all the relevant details to diamond-shopping.
Communication through the whole process took place through e-mail and video chat, which was actually very convenient. Lindsay updated me with details, renderings, and photos throughout the process. The final ring was absolutely beautiful and my now fiancée is genuinely incredibly happy with it. So I'm very happy with the ring and my entire experience with Ada Diamonds! -RJ
This place was great. Lindsay and Jason were very patient and helpful at guiding me through the entire process of getting a great quality diamond with the best bang for the buck. I've read through some of the other high rated reviews and they're completely accurate. In my case, I brought in a CZ ring that matched my girlfriend's overall preference for the ring she wanted, and Lindsay and Jason were able to replicate it with a real diamond that fit our 4C requirements. I highly recommend this place! -KN
Buying diamonds can be tough. Ada Diamonds pretty much made the process of buying an engagement ring as comfortable and easy as I could've ever imagined. From the initial education about design factors and diamonds 101, to looking at diamonds in the shop and understanding the pros and cons of all the diamonds that fit my initial criteria, the process was seamless. Shopping and designing the ring felt very "21st" century to me. Videos and pictures of my prospective diamonds, cool online 3D renderings, and more.
I think what stuck out the most was the customer service. My fiancée loved her ring, but, of course, I got a size too large. ADA was on it. A text to my contact there at 9pm was received and responded to immediately and the next day they had the ring in their possession and began the resize, giving me 2 updates a day until I received the ring later that week. I couldn't have felt more comfortable.
Compared to friends of mine who recently bought rings, I think my experience was a step above the rest. -AH
After doing a tremendous amount of research I decided to reach out to Ada Diamonds for the design of an engagement ring. I was a little hesitant to work with Ada since I am on the east coast and would not be able to visit the store/interact with the Ada staff in person. That said, Lindsay put my concerns at ease during our initial discussion.
Lindsay and the Ada staff were extremely helpful and unbelievably responsive when it came to finding the right diamond, choosing and designing the engagement ring setting, and ensuring the ring was pristine before being sent out. While Ada provided me fantastic videos and pictures of the various diamonds as well as 3-D CAD images and renderings during the setting design, I had to put a little faith and trust in Lindsay and the Ada team. I am so glad that I did because the end product was absolutely stunning.
The folks at Ada are truly invested in their clients and were there to ensure I received the best possible product. At no time did the Ada team try to upsell or put pressure on me to make a decision. I could not recommend Ada Diamonds more highly! -IR
Ada and Lindsay was absolutely wonderful. I was lost searching the internet for diamonds and rings for my then future fiance. When I stumbled across Ada my experience changed. Lindsay could not have been more available, knowledgable and trusting. She made time on a Sunday morning to video chat with me as our first interaction. She honestly made me feel as if I were her only client and a personal friend; responding to emails, phone calls and messages promptly.
She found me the exact diamond I was looking for and worked with the diamond broker to get me a great deal on it. She sent me HD videos, iphone videos, and pictures of every diamond she searched for including videos of the diamonds on her finger so I would know the approximate size. When it came to designing the ring she sent me 3D replicas, videos, pictures of a variety of options and custom made a setting when I decided I wanted a combination of 2-3 settings.
The final ring exceeded every imaginable expectation. My fiance gets compliments on her ring daily. Her friends, family and co-workers are jealous of her ring - which is the ultimate compliment! I couldn't be any happier. I highly recommend Ada. -HA