My fiance designed my engagement ring through Ada Diamonds. The process was absolutely seamless and no stone was unturned. Everything from 3D replicas, to a vast variety of options, to every questioned answered promptly and with knowledge. The ring exceeded my every expectation and I get compliments on it every single time I wear it.
Ada Diamonds helped my fiancé design the most perfect ring I could have ever imagined! It exceeded all my expectations. I'm so amazed with the design, details, shine, literally everything! I can't stop staring at it, I'm so in love with it!
Our diamond concierge was amazing from the start. She sent us a very informative email with various diamond videos, as well as links to the diamond certificates. I was absolutely floored by the quality of the diamonds they provided compared to mined diamonds, all within our budget. They will custom design anything you desire, and are open to altering the band if you wish. I have gotten so many compliments on the ring already, and best of all, I know for a fact I have a conflict free diamond that I am proud to own. If you're contemplating getting a lab diamond, or don't know much about them, but want to learn more, I would HIGHLY recommend Ada Diamonds.
Ada is AMAZING: best in class customer service, fast response times, extensive selection of diamonds, personalization, and unmatched quality and value. Our Concierge responded to all my inquiries usually within the hour (other places took days) and was able to capture all my ideas into the perfect ring. It looks exactly like the rendering she provided!! The media images and videos of the stone along with the finished product are extremely high quality and very helpful for someone not in the Bay Area. Ada far exceeds all other diamond retailers (we definitely shopped around) with their value and customer service but that's not even the best part: Ada is committed to sustainability and also giving back. Ada helped me design my dream ring that I am proud to wear. Overall amazing experience!
Ada Diamonds helped myself and my (now fiancé) design the most unique and stunning custom engagement ring I have ever seen. Fiancé sought out Ada Diamonds after reading reviews online, and the Concierge helped him find the perfect diamond within our budget--provided her expertise to ensure the diamond would be everything we wanted--and then worked with the two of us, providing recommendations and feedback where appropriate, which helped us design my now engagement ring. We are so grateful that you genuinely cared about us, and ensuring the ring was not only a representation of our relationship, but that it exceeded any and all expectations we had.
It's been an incredible experience working with Ada Diamonds. We went in with very little knowledge about diamonds, the 4C's, and knew little to nothing about lab grown diamonds. Our Concierge was incredibly informative throughout the process and their website provided a lot of information/research that answered all my questions (and I had a lot). What was truly incredible was how the Concierge continued to check-in with my fiancé after the purchase was made, ring delivered, just to see if he popped the question yet. Our Concierge provided a very personal experience for such a special moment in our lives and we couldn't be more thankful.
I am absolutely in love with the beautiful ring Ada helped my fiance create! I can tell the Concierge had the perfect idea of what he had envisioned and helped him bring that to fruition! After talking to the Concierge myself, I can tell she was checking in every step of the way, was very responsive, was really flexible with changes, and all around a pleasure to work with. She truly cared about delivering the best product that she could and cared about making our special moment just that much more special!
We couldn't be happier with how the ring turned out, from the band to the quality of the diamond. We've received so many compliments on the stone itself and how sparkly and eye catching it is. Our Concierge and the entire team made us feel confident in the decision to choose Ada and would recommend to anyone in the market.
My fiancé ordered my ring from Ada. The Concierge was so helpful with picking out the perfect setting and diamond for it. He said the whole process was so easy and even though he ordered online he was treated far better than any of the stores he went to in person! Absolutely perfect and can't wait to get our wedding bands from here too!
Really really amazing experience. I had been to a few wholesale diamond places and walked out of each one disappointed and discouraged that I wouldn't be able to get the engagement ring I wanted for our budget. We thought we'd give Ada a try and from the moment we walked in I was sure that this was the way to go. We were able to find the exact ring and diamond I had been imagining, all for the lower end of our budget, so much less than the lower quality smaller mined diamonds we had been shown before!
What an amazing experience with a company that cares about quality, time, effort and most of all customer satisfaction. Our Concierge was the definition of what customer service is suppose to be. Professional and straight forward with the right amount of personality, compassion, and understanding. Even with the slightest of concerns or complaints she is with you the whole way through with a reasonable/sensible solution or explanation. So once we decided on going with a lab grown diamond there is no one else to talk to BUT Ada diamonds.
My boyfriend (now fiance) did so much research on both man made and natural diamonds his head was starting to spin. However, when he finally heard about and contacted Ada Diamonds, he was pleasantly surprised with the help he received in his search for the perfect diamond ring. The Concierge helped through a constant chain of emails by sending pictures, videos, and descriptions of everything that he asked for.
I am absolutely in love with the ring my fiancé and Ada Diamonds worked on together for me! I truly couldn't have imagined anything the beautiful on my own. It's so me and the fact that it's lab grown makes it that much better!