Head of Production

Ada Diamonds, a rapidly-growing startup in San Francisco, is seeking a Head of Production to manage the custom design and fabrication process of our made-to-order lab diamond jewelry. This is the perfect role for an organized, driven individual seeking a project management role with an incredible product.

The ideal candidate is:

  • Exceptionally detail oriented, hating to make mistakes or let down others

  • Proud of the quality of her/his work, every single day

  • Passionate about client service and understanding that the client comes first

  • Operates with a sense of urgency and can improvise and think on his or her feet

  • Able to work in a fast-paced, deadline-oriented environment

  • Comfortable working with millions of dollars of diamonds on a daily basis

  • Works well with receiving and synthesizing information in multiple formats (email, instant message, phone, in person)

  • Committed to becoming a subject matter expert in a new, disruptive industry

  • Open to constructive criticism and to professionally develop

  • Possesses executive decision making and can work autonomously

About Ada Diamonds:  Ada Diamonds operates as an online-based, custom fine jeweler of laboratory grown diamonds. Our unique online Concierge model combines the ease, transparency, and flexibility of an online retailer with the high-touch, client-focused model of a private jeweler. The Ada team consists of driven, focused individuals that love to deliver stunning jewelry to appreciative clients. We are searching for candidates with similar tenacity, grit, and empathy.

As the Head of Production, your responsibilities will include, but are not limited to:

  • Working closely with sales team to manage the production cycle of each piece of jewelry

  • Conducting extremely thorough quality control inspections

  • Working with third party designers and fabricators in a deadline-oriented environment

  • Maintaining and communicating the status of each piece of jewelry on a daily basis

Required Qualifications

  • SF Bay Area resident

  • Bachelor's degree

  • 2-5 years in project management experience

  • Ability to manage multiple projects at once

  • Excellent written and verbal communication skills

  • Ability to quickly learn new tools, technologies, and workflows

  • Highly proficient with Gmail and Google Apps

  • Experienced Instagram user

Desired Qualifications

  • No jewelry background is required, but experience in operations at a luxury consumer products company is preferred

  • Salesforce (or equivalent CRM), Photoshop, & Slack proficiency

  • Experience working at a small organization and understands small team dynamics

Compensation & Logistics

  • Full-time

  • Reports directly to the Operations Lead

  • Standard business hours M-F with occasional evening and weekend client appointments

  • Based out of Ada’s SF location (in SOMA)

  • No travel is required

  • Dress code is business casual


Prior to submitting an application, please take some time to read through our web site and familiarize yourself with our products and services.

Ada Diamond Application

Ada Diamonds, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ada Diamonds, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Passive Opportunities

  • Jewelry Design
  • Operations & Photography
  • Marketing & Social Media
  • E-Commerce & Web Development
  • HR & Recruiting
  • Finance

If you believe you can advance the future of fine jewelry, feel free to submit a cover letter and resume to careers@adadiamonds.com.

About Ada Diamonds

Ada Diamonds, Inc. is a start up founded in 2015 with headquarters in San Francisco (SOMA) and coming soon New York City midtown. We are always seeking driven, bright, and compelling individuals to contribute to our diverse and growing team. Ada Diamonds is a bespoke fine jeweler of exclusively laboratory grown diamonds. Our unique Concierge e-commerce platform specializes in bringing 21st Century transparency and flexibility to clients with the high-touch model of a private jeweler.

Although we are in the business of making and selling gorgeous jewelry to celebrate life's greatest moments, none of Ada's core founding team hail from the jewelry industry. Our members' backgrounds in software, food and beverage, philanthropy, fashion, and consumer technology bring a fresh perspective to a centuries-old industry.