--- title: "Inquire" description: "Start a complimentary concierge experience for custom lab grown diamond jewelry. Book a call or showroom visit with Ada Diamonds experts." canonical: "https://www.adadiamonds.com/inquire" last-updated: "2026-07-12" --- # Inquire > Start a complimentary concierge experience for custom lab grown diamond jewelry. Book a call or showroom visit with Ada Diamonds experts. ## Let’s create something that feels like you. Our Concierge Service is complimentary and available to clients worldwide. _[Contact form — book a consultation](https://www.adadiamonds.com/inquire)_ Our Showroom In the New York area? Schedule a private in-person appointment to view a curated selection of premium lab-grown diamonds and experience the exceptional craftsmanship of our engagement rings and signature jewelry pieces firsthand and tour the factory where our pieces come to life. ### Concierge Experience Our Concierge Team is here to assist you every step of the way. For the fastest response, please submit an inquiry below. You can also visit our FAQ page or see below for quick answers to commonly asked questions. [Learn More](https://www.adadiamonds.com/diamond-concierge-process) ### Virtual Diamond Consultations Can't visit our showroom? No problem. Schedule a complimentary virtual appointment with one of our diamond experts. We'll walk you through our collection, answer your questions, and help you find the perfect piece — all from the comfort of your home. **Book Consultation** ## FAQ's About Our Process ### Is there a cost or obligation to book a call or visit? No. All consultations and appointments, virtual or in-person, are complimentary. There's no pressure to purchase, and our goal is simply to help you make an informed, confident decision. ### How long does the process take from first appointment to finished piece? Most clients finalize their diamond within 1–2 consultations. From there, the design and production process typically takes 3–5 weeks, depending on complexity. ### What’s the difference between a virtual and in-person appointment? Both offer the same personalized, high-touch service. In-person appointments allow you to view diamonds and try on settings at our NYC showroom, while virtual consultations are ideal for clients outside the area, complete with high-resolution photos, video comparisons, and 3D renderings. ### What if I’m not sure what my partner wants? We recommend our Proposal Setting Program. A classic solitaire will be designed for your selected diamond. After the proposal, you can return together to create the final ring. You’ll get full credit toward the new setting, with no added cost or re-setting fee. ### Is there a fee for custom? There’s no additional fee for custom work. However, due to the bespoke nature of our pieces, we do have minimums based on the type of jewelry: - Engagement rings: $4,000 (center stone + setting) - Fashion jewelry: $2,000 - Wedding bands: $2,000 - Loose diamonds: 1.0ct minimum If you’re purchasing a setting from our collection without modifications, there’s no minimum spend requirement, whether you order online or through our Concierge team. **Book a Call** --- Canonical URL: