Sales Associate

Join our rapidly-growing startup, deliver custom made-to-order diamond jewelry to appreciative clients, and be part of life’s most joyous occasions: engagements, birthdays, and anniversaries. For someone who loves luxury sales, this is an ideal role. You will do no outbound sales, nor are there any quotas to meet.

About Ada Diamonds:  Ada Diamonds is an online custom fine jeweler of laboratory grown diamonds. Our unique online Concierge model combines the ease, transparency, and flexibility of an online retailer with the high-touch, client-focused model of a private jeweler. The Ada team consists of driven, focused individuals that love to deliver stunning jewelry to appreciative clients. We are searching for candidates with similar tenacity, grit, and empathy.

The ideal candidate is:

  • Proud of the quality of her/his work, every single day

  • Comfortable working with millions of dollars of diamonds on a daily basis

  • Motivated to acquire and cultivate client relationships with a strong desire to close sales

  • Empathetic, gregarious, and friendly

  • Exceptionally detail oriented

  • Excited to sell a sustainable, eco-friendly, conflict free product

  • Able to work in a fast-paced, deadline-oriented environment

  • Open to constructive criticism and to professionally develop

  • Committed to becoming a subject matter expert in a new, disruptive industry

While experience in direct sales or retail sales is necessary, no diamond or jewelry experience is required.

As a Sales Associate, you will start in operations and assist Ada’s entire sales and fabrication cycle:

  • Inspecting, videoing, and/or photographing diamonds & jewelry

  • Conducting quality control inspections and managing inventory

  • Shipping loose diamonds & finished jewelry

  • Preparing for and supporting client meetings

After your onboarding and training period, your responsibilities will include:

  • Becoming a subject matter expert on lab grown diamonds

  • Developing and building relationships with clients

  • Curating and selecting diamonds for clients

  • Assisting with custom design and fabrication of client pieces

  • Maintaining direct communication with third party suppliers

  • Directly closing sales

Required Qualifications

  • SF Bay Area resident

  • Bachelor's degree

  • 12+ months of sales or retail experience

  • Ability to manage multiple projects at once

  • Excellent written and verbal communication skills

  • Ability to quickly learn new tools, technologies, and workflows

  • Highly proficient with Gmail and Google Apps

  • Experienced Instagram user

Desired Qualifications

  • No jewelry background is required, but luxury sales experience is preferred

  • Basic photography experience

  • Salesforce (or equivalent CRM), Photoshop, & Slack proficiency

Logistics & Compensation

  • Based out of Ada’s SF location (in SOMA)

  • Full-time (40 hours/week) 

  • Standard business hours M-F with occasional evening and weekend client appointments

  • No travel is required

  • Dress code is business casual


Prior to submitting an application, please take some time to read through our web site and familiarize yourself with our products and services.

Ada Diamond Application

Ada Diamonds, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ada Diamonds, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Passive Opportunities

  • Jewelry Design

  • Operations & Photography

  • Marketing & Social Media

  • E-Commerce & Web Development

  • HR & Recruiting

  • Finance

If you believe you can advance the future of fine jewelry, feel free to submit a cover letter and resume to

About Ada Diamonds

Ada Diamonds, Inc. is a start up founded in 2015 with headquarters in San Francisco (SOMA) and coming soon New York City midtown. We are always seeking driven, bright, and compelling individuals to contribute to our diverse and growing team. Ada Diamonds is a bespoke fine jeweler of exclusively laboratory grown diamonds. Our unique Concierge e-commerce platform specializes in bringing 21st Century transparency and flexibility to clients with the high-touch model of a private jeweler.

Although we are in the business of making and selling gorgeous jewelry to celebrate life's greatest moments, none of Ada's core founding team hail from the jewelry industry. Our members' backgrounds in software, food and beverage, philanthropy, fashion, and consumer technology bring a fresh perspective to a centuries-old industry.